At 3D Global, your privacy is a priority. This Privacy Policy explains how we collect, use, store and protect your personal data in our e-commerce.
At 3D Global, we value security, privacy and transparency in how we treat your data. This Privacy Policy describes how we collect, use and share your personal information through our website, services, online store and partners.
By using our services, you understand and accept the practices described here. We process your data in strict compliance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and other applicable European and local regulations.
3D Tropheus is the Data Controller of the personal data provided voluntarily or collected automatically by our systems.
Contact e-mail for privacy: contacto.es@3deuropean.com
Phone: +55 47 984033999
a. Information provided by you Name, email address, phone number, ID, billing/shipping address, payment details and contact preferences, provided through forms, registrations, orders or contact with our customer service.
b. Automatic information Navigation data (cookies, IP address, device type, browser, access time) to improve and personalize the user experience.
c. Third party information Carrier delivery information, registration data updates, or partner and payment gateway data related to your purchase.
We process your personal data on the following legal bases (Art. 6 GDPR):
Execution of a contract: To process your orders, manage payments and ensure delivery of purchased products.
Express consent: For sending promotional communications and newsletters, as well as for the use of non-essential cookies.
Legal obligation: To comply with our tax, accounting and administrative obligations.
Legitimate interest: To improve our services, ensure the security of the digital environment and prevent fraud.
3D Trófeus does not sell your information to third parties. We only share your information with:
Logistic and financial partners (payment gateways, courier companies).
Service providers (hosting, email marketing platforms) acting as Data Processors.
Public or legal authorities, when there is a legal obligation.
Note on International Transfers: Since part of our operations or support (e.g. contact number in Brazil) is located outside the European Economic Area (EEA), your data may be transferred internationally. In these cases, we ensure that appropriate safeguards are in place, such as the Standard Contractual Clauses (STC) approved by the European Commission, to ensure a level of protection equivalent to that of the GDPR.
We use cookies to:
To ensure the technical functioning of the website (Cookies strictly necessary).
Analyze user performance and behavior (Analytical Cookies).
Personalize your experience and display relevant advertising (Marketing Cookies).
You can manage, accept or reject non-essential cookies at any time through our cookie settings panel in your browser.
We adopt technical and organizational security measures to protect your data against unauthorized access, loss or alteration, such as:
Encryption of sensitive data (SSL/TLS protocols).
Strict control of access to internal systems.
No system on the Internet is 100% safeHowever, we are committed to continually reviewing and updating our security practices.
In accordance with the GDPR, you have the right to:
Access: Know what personal data we are processing.
Rectification: Correct inaccurate or incomplete data.
Deletion ("Right to be forgotten"): Request deletion of your data when it is no longer needed for the purposes collected.
Opposition: Oppose the processing of your data for specific purposes (such as direct marketing).
Limitation of treatment: Request that the processing of your data be suspended in certain cases.
Portability: Receive your data in a structured and commonly used format, or request that it be transmitted to another data controller.
To exercise your rights, please contact us at contacto.es@3deuropean.com. We also inform you that you have the right to file a complaint with the Supervisory Authority for data protection in your country (for example, the Spanish Data Protection Agency - AEPD).
Our services are not directed to children under the age of 18. We do not knowingly collect data from minors without the verifiable consent of their parents or legal guardians. If we detect such collection, the data will be deleted immediately.
Your data will be kept only for the time necessary to fulfill the purposes for which they were collected (e.g. as long as you keep your account active) and, thereafter, for the periods required by applicable legal and tax obligations.
This Policy may be updated periodically to reflect changes in the law or in our services. We will notify you of any significant changes through our website or by email.
Last updated: 15/05/2025
If you have any questions about this Privacy Policy or about how we treat your data, please do not hesitate to contact us: 📧 contacto.es@3deuropean.com 📞 +55 47 984033999
